Privacy Policy
Privacy PolicyEffective Date: July 30, 2026
The Bookings Suite (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application.
1. Information We Collect
We may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Profile picture (optional)
Booking Information
- Appointment details
- Booking history
- Selected services
- Preferred dates and times
Business Information (For Service Providers)
- Business name
- Service listings
- Working hours
- Business location
- Promotions and offers
Device Information
- Device model
- Operating system
- App version
- Crash reports
- Diagnostic information
Location InformationWith your permission, we may collect your location to:
- Show nearby services
- Display business locations
- Improve search results
- Provide navigation assistance
You may disable location access at any time in your device settings.
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Process bookings
- Display available services
- Send booking confirmations and reminders
- Allow users to manage appointments
- Enable reviews and ratings
- Improve app performance
- Provide customer support
- Detect fraud and unauthorized activity
- Comply with legal obligations
2.1: SMS/Text Messaging Terms
If you opt in through the app, The Bookings Suite (operated by JCM Capital Enterprise) may send you promotional and marketing text messages in addition to transactional messages. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for assistance. Consent to receive text messages, and any related opt-in data, is not shared with third parties for marketing purposes and is never a condition of purchase.
3. Notifications
We may send push notifications regarding:
- Booking confirmations
- Appointment reminders
- Schedule changes
- Promotional offers (if enabled)
You can disable notifications in your device settings.
4. Sharing Your Information
We do not sell your personal information.
We may share information with:
- Service providers you book with
- Trusted service providers that help operate our app
- Legal authorities when required by law
Mobile Information Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in and consent data is excluded from all sharing.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect your data, no method of transmission over the Internet is completely secure.
6. Data Retention
We retain your information only as long as necessary to:
- Provide our services
- Maintain booking history
- Resolve disputes
- Meet legal requirements
You may request deletion of your account at any time.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Update inaccurate information
- Request deletion of your account
- Withdraw consent
- Request a copy of your data
To exercise these rights, contact us using the information below.
8. Third-Party Services
Our app may use trusted third-party services such as:
- Firebase (Analytics, Notifications, Crash Reporting)
- Apple App Store
- Google Play Store
- Payment providers
These services have their own privacy policies.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app or on our website with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:The Bookings Suite SupportEmail: support@thebookingsuiteapp.com
phone: 864-753-5558