We’re here to help. Whether you need assistance managing your bookings, finding a service, using your account, or understanding our features, our support team is ready to assist.
For Customers
How do I book an appointment?
Browse available services and businesses, select the service you need, choose an available date and time, and complete your booking through The Booking Suite.
How can I manage my bookings?
You can review your upcoming appointments, check booking details, and manage your reservations through your account.
Can I cancel or reschedule my appointment?
Cancellation and rescheduling availability may depend on the business and its booking policy. Please review the appointment details or contact the business directly for assistance.
How do rewards work?
The Booking Suite offers member benefits and rewards that allow customers to get more value from their bookings. Check your account for available rewards and eligibility.
How do I update my account information?
Log in to your account and update your available profile information from your account settings.
For Businesses
How can my business use The Booking Suite?
Businesses can use The Booking Suite to connect with customers, showcase their services, manage appointments, and provide a convenient booking experience.
How do I manage my appointments?
Business users can manage their available services, schedules, and customer bookings through their business account.
How can I update my services or availability?
Log in to your business account and update your service information, availability, and booking settings.
How can I get help with my business account?
If you’re experiencing an issue with your business account or bookings, contact our support team and provide your business and booking details.
